Payment Policy – EZXCITY

Effective Date: March 6, 2025

1. Accepted Payment Methods

We accept the following payment options:

  • Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Other Secure Payment Methods (if available at checkout)

2. Payment Processing

  • All payments must be made in USD.
  • Transactions are processed securely with encryption and fraud protection.
  • If your payment is declined, please check with your bank or use an alternative method.

3. Order Confirmation

  • Once payment is successfully processed, you will receive an order confirmation email with your purchase details.
  • If you do not receive a confirmation, check your spam folder or contact us.

4. Payment Security

  • We do not store credit card information.
  • Payments are handled through trusted third-party gateways for maximum security.

5. Taxes & Duties

  • Sales tax is applied where required by law.
  • International customers are responsible for any customs duties or import fees.

6. Refunds for Canceled Orders

  • If an order is canceled within 12 hours of purchase, a full refund will be issued.
  • If canceled after processing, the order must be returned following our Refund & Return Policy.

7. Fraud Prevention

  • EZXCITY reserves the right to cancel orders suspected of fraudulent activity.
  • Multiple failed payment attempts may result in a temporary hold on your account.

8. Contact Us

For any payment-related inquiries, please reach out to us: